OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
34 ratings and 22 comments received in the last 90 days.
01 March 2025
Lovely environment to make our purchase with zero hard sell from our consultant Stephen.
27 February 2025
No problems with purchasing the car
25 February 2025
Nothing they could have done better.
22 February 2025
Great service from Ross and Dylan for helping me with my mini so many new functions and really feels good to drive
31 January 2025
Everything went as planned
15 January 2025
Very professional service, organised, good communication and efficient
01 January 2025
Everything went very smoothly
20 March 2025
Easy, effective sevice
16 March 2025
It was done on a proactive basis while the car was in for an MOT
10 March 2025
The MOT was not carried out as expected. The appointment was made with Mercedes as the date suited me but info given to Mini was not carried out, so car was failed. I then had to wait for it to be retested.
05 March 2025
Lack of communication, having to call to see if my car was ready as we had a 60 mile drive after leaving the garage
12 February 2025
Mini technicians at Inverness did an excellent job in solving a wiring problem that 2 local independent bmw specialists had failed to solve.
12 February 2025
Efficient courteous service. Carol Farquar excellent
11 February 2025
The staff are friendly, they help with lifts up the town and accommodated any issues i had
10 February 2025
Friendly staff, comfortable seats, and refreshments
07 February 2025
The whole experience was perfect, from booking, to dropping my car off for it's MOT and collection after.
27 January 2025
Polite reception, listened to what I needed. Carried out the service on time and kept me informed.
02 March 2025
5 stars! Wouldn't let me select but everyone was great and extremely helpful, Ross made our purchase very easy and stress free